Today we speak with Mario from AXP, an office that supports entrepreneurs with more than just financial administration. With a unique mix of profound expertise, tailored solutions, and a personal approach, AXP helps entrepreneurs seize opportunities. Whether it concerns tax savings, investment planning, or business structuring, AXP is known for building long-term collaborations where they act as true partners in entrepreneurship. How exactly does AXP accomplish this, and what challenges does Mario see in the current landscape?
We ask him ourselves!
Mario, why did you at AXP decide to partner with Bizzcontrol?
“Our clients do not only want to look back at figures,” begins Mario, “but rather to look forward and proactively steer towards growth and success. With smart data analysis, they can better understand their company or institution and identify opportunities earlier.” He explains: “With Bizzcontrol, we transform raw data into clear, comprehensible information that is valuable for entrepreneurs and for us as accountants. Instead of struggling with manual reports, Bizzcontrol offers standard management reports that showcase essential information at a glance.”
“Bizzcontrol is scalable where possible,” says Mario, “with the option to provide customized solutions to our clients. This enables them to make informed business decisions based on accurate insights that go beyond mere financial figures.” Mario laughs and adds: “With automatic integrations and handy KPI sets, we can quickly discover new opportunities and detect issues. To provide our clients with insights into their future cash position, we are eager to use the cash flow forecast developed by Bizzcontrol.
In short, Bizzcontrol enables us to provide valuable insights, leading to better informed and more successful entrepreneurship,” he concludes.
“Thanks to our automated processes, we provide our clients with valuable insights not only faster but also much more efficiently. Bizzcontrol is our secret weapon in this regard: we elevate our advisory services to a higher level, enabling our clients to swiftly take strategic steps and achieve their ambitions.”
MARIO DE LAAT
Partner
I am very curious about your perspective on consulting services and how you integrate Bizzcontrol into it; could you tell me all about it?
“We understand that our customers need more than just reliable figures,” begins Mario, “they need in-depth insights to make smart, strategic decisions.”
He continues: “Thanks to our automated processes, we provide them with valuable insights not only faster but also much more efficiently. Bizzcontrol is our secret weapon in this: we elevate our advice to a higher level, enabling our clients to quickly take strategic steps and achieve their ambitions.”
How did the implementation of Bizzcontrol go and what role does your Customer Success Manager play in it?
“Every implementation begins with thoroughly understanding the system and involving the colleagues who will work with it,” Mario explains. “The implementation of Bizzcontrol not only went smoothly and efficiently, but also brought a smile to the faces of both customers and colleagues.”
He smiles: “Our Customer Success Manager, Layla, really made and still makes a difference with her approach.
Her 'Plan, do, act, check' method is excellent and ensures that we can start confidently from the very first moment.” Mario continues enthusiastically: “Layla's continuous dedication to guiding AXP to the next step keeps our enthusiasm high and allows us to continue our journey with pleasure!”
How does AXP ensure that employees are trained in providing advice?
“At AXP, we have undergone a significant transformation with the switch to, among other things, robotic accounting,” says Mario. “This not only saves us time, but also gives us the space to advise our clients more specifically and effectively.” He explains: “We continue to invest in the development of our team because attracting and retaining talent is crucial for delivering excellent advice.
With these steps, we continue to focus on providing powerful and tailored guidance to our clients.”
What ultimate tip would you still like to share with other administrative and accounting firms?
Mario leans forward and says: “Remain indispensable to your clients by digitizing and optimizing your processes. This creates room to have truly valuable conversations with them.” He emphasizes that it is essential to make management reports understandable and immediately applicable. “Ensure that information is directly accessible and up-to-date. Tools like Bizzcontrol make it easy to visually and comprehensively display KPIs and key figures, enabling clients to make quicker and better-informed decisions,” he explains.
Furthermore, Mario encourages adding context and advice to the numbers: “Do not only deliver data but translate it into understandable insights and concrete advice.” He adds: “Prioritize personal client interactions. Optimizing processes is important, but never forget that personal attention comes first.”
Finally, Mario stresses the importance of looking ahead: “Assist your clients with predictive analyses, such as cash flow forecasts and scenario planning. In this way, they not only have insight into their current situation, but are also well-prepared for the future.”
Thank you Mario for sharing your experience with Bizzcontrol! Wonderful to see that our visions align so well and that you have chosen Bizzcontrol as your partner.
Back to overview