In this interview, Stijn Dillen, managing director at CB-I, shares his experience with Bizzcontrol and explains how the platform simplifies his work and enhances his client advice. CB-I offers tailored advice for both emerging and established entrepreneurs, with expertise in tax advice, accounting, and succession planning. Read on to discover how Bizzcontrol assists Stijn in reporting more efficiently and better addressing the needs of his clients.
Stijn, you create your annual reports in Bizzcontrol. What makes this so valuable for you and your clients?
"In the past, we shared figures in a dry manner: balance sheets, annual accounts, and declarations with little context. With Bizzcontrol, we now truly bring those same figures to life. Thanks to clear visualizations and dynamic analyses, clients can see trends and insights that were previously invisible. This not only makes the figures more understandable but also directly more relevant to their business operations. By making a quarterly breakdown in our annual report through Bizzcontrol, we recognize trends and can advise our clients even better," says Stijn. "Through tailor-made bundles, we combine these insights with important documents like the annual report and the corporate tax return. This way, we offer clients a complete and valuable annual report that truly helps them progress."
"What sets Bizzcontrol apart from other tools is that it is much more than just a reporting tool. It is plug & play, making it easy to implement, and it offers scalability and customization where needed."
Stijn Dillen
Managing Director
Great! Do you notice a difference in engagement with your customers since you started using Bizzcontrol?
Stijn: “Absolutely! Since we started working with Bizzcontrol, I've noticed that clients are much more engaged. The discussions are more valuable because clients better understand the figures and actively review their own results. What also helps is that Bizzcontrol organizes costs in a clear order from high to low, instead of by account. This makes the information more immediately insightful and relevant. It also motivates me to delve deeper into the dossiers before our meetings. If I were to go back to the old, colorless reports now, I am certain that my clients' enthusiasm would significantly decrease.”
Great to hear that you are also motivated to use Bizzcontrol. How else does Bizzcontrol impact your job as an accountant?
"Bizzcontrol has truly transformed my work as an accountant. For the larger files, I consistently use it for monthly reporting, for which we have created a customized mapping that perfectly aligns with our cost structure. This customization makes the monthly discussions with clients much more efficient and smoother," says Stijn. "One of the newest additions, the vertical analysis, makes it significantly easier for me to discuss insights and developments with clients. Bizzcontrol has made Excel redundant, and that is truly fantastic for me!"
Bizzcontrol has several powerful applications. How do you utilize the yearly forecast and what makes it so valuable to you?
“I am a huge fan of the annual forecast! It offers such a wealth of information and has already proven its time efficiency extensively. It is extremely user-friendly, allowing us to work with it effortlessly. My colleagues are also enthusiastic about it because it not only speeds up the process significantly, but it also provides them with a much better overview of the figures. Thanks to the forecast, clients gain a clear insight into their advance payments, helping them to avoid any potential increase. With Bizzcontrol, we can make forecasts faster and more accurately, which only enhances both employee and customer satisfaction,” concludes Stijn.
You indicate that the yearly forecast speaks for itself. How have you generally experienced the implementation of Bizzcontrol?
“The implementation of Bizzcontrol went exceptionally smoothly and was a very pleasant experience! Thanks to the excellent guidance from our Customer Success Manager, Layla, we quickly discovered the full potential of the tool. Her support was crucial for the optimal use of Bizzcontrol within our office, allowing us to start working efficiently right away,” Stijn states enthusiastically. “Bizzcontrol is very intuitive and self-explanatory, but what truly sets the software apart is the unparalleled support. The follow-up meetings with Layla are invaluable to me and help me track my learning curve effectively. I know of no other software with such strong support behind it.”
Nice to hear! You have already taken the first steps towards providing advice. What is next on the agenda?
Stijn: "We have been using Bizzcontrol for our annual reports and advising on advance payments for some time now. Our next goal is to also share the reports quarterly with our clients. Since they are already familiar with this type of information, we want to advise them more frequently and regularly. Additionally, we want to fully utilize the triggers in Bizzcontrol to maintain an overview of all dossiers and set priorities accordingly. I have scheduled weekly time in my agenda to ensure I can quickly respond to the needs of our clients."
Finally: why would you recommend Bizzcontrol to fellow accountants?
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