"I am convinced that if you want your firm to grow along with the evolutions in the sector, then you really need a tool like Bizzcontrol."
VCSA has been a staple in the accounting world for over 30 years, yet it is an office that continues to grow and innovate. With more than 50 employees spread across four branches and a headquarters in Aarschot, they combine familial warmth with professional strength. From startups to robust SMEs, at VCSA it's all about trust, personal contact, and tailored advice. Today, we let Asmine speak. She explains how Bizzcontrol helps them make their advisory services even stronger and more future-oriented.
Bizzcontrol is the advisory software for accountants. Asmine, what is your vision on providing advice?
“We have made great strides in our consulting services over the past year,” Asmine begins. “Where we have always been strong in the legislative aspect, we have now fully focused on further digitizing our office. As an established entity, we built upon what was already in place, and thanks to powerful software, we can now go beyond just standard services. We are supporting our clients more actively, because we notice that they too are becoming more digital and expecting more.
They no longer want to just discuss annual figures afterwards, but also want interim insights into their results,” Asmine explains. “And we are happy to accommodate that. We are still growing into this role, but our ambition is clear: we want to continue progressing and provide our clients with even more value, precisely when they need it.”
In what way have you actively used Bizzcontrol to achieve the above objective?
Asmine: “Bizzcontrol has truly made a difference for us in addressing a classic pain point: how do accountants provide not only figures but also clear and actionable insights?
We have started using Bizzcontrol more intensively when calculating advance payments, a critical moment where many entrepreneurs have questions. Thanks to the tool, we can now offer prompt and clear advice, far more than just explaining the annual accounts,” Asmine explains.
“Bizzcontrol aids us in engaging much more concretely with our clients during discussions and interim results. For instance, we have guided sole proprietorships in their transition to a corporation - something that represents a significant step for them. Thanks to Bizzcontrol, we have the ability to actively sit at the table with our clients and shape their future together.”
You already mentioned that you use Bizzcontrol to map out the advance payments. What is the biggest advantage of the annual forecast for you?
“For us, the major advantage is that we can guarantee a uniform way of working within the office. Bizzcontrol also integrates with our office management package, allowing us to quickly and easily send details to the client. This way, they can critically examine their future,” says Asmine.
“It provides something tangible to the client and ensures that all our employees are on the same page. Even during absences, colleagues can easily take over each other's files. That continuity, both internally and towards clients, is truly invaluable to us,” concludes Asmine.
In addition to the annual forecast, you also use the report generator. How do you do that?
Asmine: “We primarily use the reports to make client conversations more dynamic and engaging. It's mostly our accountants who work with these, and they notice that the conversations take on a different tone because of this. Clients give us very positive feedback when we use Bizzcontrol: suddenly, figures are not just discussed, but they offer new and valuable insights. You can feel that clients are growing together with the firm. This truly adds value to our client conversations.”
“Suddenly, numbers are not just discussed; they offer new and valuable insights. You can feel that customers are growing alongside the firm. This truly adds a valuable dimension to our client conversations.”
Asmine schoolteachers
Partner
To keep everything on track, you will be guided by Oceane – one of our customer success managers. How do you find her support and guidance?
“Excellent!,” says Asmine enthusiastically. “The guidance from Oceane is truly a significant asset. Thanks to her support, the implementation of Bizzcontrol at our office went smoothly, and we continue to work sustainably with the tool. She gave us the necessary push to implement that change step by step, and we are still reaping the benefits of it,” concludes Asmine.
“What we particularly appreciate is the open, accessible, and familial way of collaborating. Not only is there brainstorming, but time is genuinely taken to get to know us and to jointly look at what works for us. That involvement makes the difference. You feel that Bizzcontrol not only invests in their software but also in the success of their clients.”
Providing advice is a long-term endeavor: how do you envision the future use of Bizzcontrol within your office?
“We aim for our accountants to eventually only need Bizzcontrol to work with clients,” explains Asmine. “No more hassle with different packages, but with just a few clicks, a clear view of the results. This way, we can truly take on the role of advisor and grow in providing future-oriented advice.”
According to Asmine, there is now substantial investment in the training and guidance of their staff, so that they not only handle VAT closings but also finalize interim figures. “This gives us the confidence that the figures are accurate and allows our people to engage in discussions with clients confidently and with peace of mind. Thanks to Bizzcontrol, they have the right tools to take that next step and support clients even better.”
What really makes the difference for her is the cockpit of Bizzcontrol. “It provides us with an overview across all our clients. Thanks to the triggers, we can quickly bring important signals to the surface and take immediate action.” Thus, the advisory team has already made significant strides over the past year, for instance, by assisting freelancers for whom transitioning to a corporation was the logical next step. “Those clients were thrilled, simply because we contacted them in advance and actively joined the conversation. That brings a lot of energy.” Asmine looks to the future with confidence. “We have already made strong progress, and thanks to Bizzcontrol, we can continue this trajectory and further strengthen our advisory role.”
Glad to hear! Finally, Asmine, why would you recommend Bizzcontrol to fellow accountants?
Asmine: “Because you truly listen and think along with the direction in which an office wants to develop. I would recommend every colleague to simply listen to Bizzcontrol's story. There is always a reason to bring Bizzcontrol in-house, and your explanations are always authentic and tailored.
I have never felt any pressure, and at Bizzcontrol, it is really approached differently,” Asmine says. “So, take that opportunity to get to know Bizzcontrol. I am convinced that if you want to grow alongside the developments in the sector as an office, then you really need a tool like Bizzcontrol.”
Thank you, Asmine, for your enthusiastic story and the insightful view into how VCSA works tirelessly every day to provide stronger advice.
With Bizzcontrol's cockpit as your copilot, we are curious about the next steps you will take. One thing is certain: VCSA's clients can look forward to even more valuable insights and well-founded advice!
Back to overview