We visited Vermetten | accountants and advisors.

Partner Jörgen Kroot shares the impact since the go-live in early 2025: RGS runs automatically, allowing teams to report faster and save 30 minutes per administration. What really sets Bizzcontrol apart according to him? Customer Success and Layla’s hands-on approach with short communication lines.

Due to digitalization, the role of the accountant is fundamentally changing. The Brabant office Vermetten, with eleven branches and a strong advisory arm (Vermetten Advisory), sought a partner to accelerate this transition. The key? A 'hands-on' approach and smart RGS automation, saving 30 minutes of mapping per client. Time that is now invested in the advisory practice.

The New Accountancy Reality: Advice is Gold

With eleven branches ranging from West to East Brabant, Vermetten stands in the midst of the challenges that every modern office faces. For Jörgen Kroot of Vermetten, the direction is clear: Value creation is shifting.

"What you see is that the digitalization of processing is becoming more important." "In addition, advice is becoming more important," he states. This requires an internal cultural change and especially tooling that supports this process. To make the shift to advisory successful, you need the right tools and a partner who really thinks with you in practice.

No Courses, But Customer Success

That's why Vermetten started with Bizzcontrol. What immediately appealed was the approach. Where traditional software implementations are often accompanied by rigid, general courses, Bizzcontrol opted for a Customer Success approach. A three-month start-up trajectory, with a limited number of account managers, allowed Vermetten to thoroughly test the tool.

Jörgen: "Bizzcontrol tackles it from Customer Success. No course books or trainings with standard software and standard demos... "No, take your own client and get started with that."

This focus on Vermetten's own client files ensured direct adoption and success. Layla Cruypeninck, Customer Success Manager at Bizzcontrol, confirms: "After those three months, it turned out that Bizzcontrol met the expectations. And also the vision of the firm, the way of working." The collaboration is therefore hands-on and efficient. Jörgen emphasizes the importance of this smooth communication: "Just nice short lines, a team channel where we can switch very quickly. That is an ideal collaboration."

The RGS Gamechanger: Half an Hour Savings per Administration

Initially, a lot of efficiency gains were achieved in data uniformity, specifically with RGS. Accountants working with RGS know the challenge: the diversity in RGS schemes per administration eats up employee time during linking and preparing reports.

At Vermetten, this problem also became apparent: various administrations proved not to be correctly linked to RGS. The technical solution from Bizzcontrol was crucial here:

"Instead of spending half an hour linking per client, you could automatically have the system prepare this linkage for us through the technology. Allowing the employee to immediately generate the report."

This automated RGS mapping and reporting therefore saves time, allowing the employee to generate a report faster and move on to the advisory role.

Transparency Creates Added Value

Thanks to streamlined processes, Vermetten can now engage in better dialogue with the client and provide more insight. Jörgen: "The advantage of Bizzcontrol is that you can now also show the client what you are doing in the administration."

The conclusion from Vermetten is clear: the combination of an accessible, quickly implementable package and a partner that focuses on Customer Success makes the difference. "I would certainly recommend Bizzcontrol to colleague firms!"